Terms of Sale:

Version November 2, 2026. These terms apply to each order placed on or after this date.

Please read Sections 3 to 6 carefully. They limit your remedies and our liability, including for our negligence, and require you to indemnify us.

1. Definitions

1.1 "Crest Aerospace" means 1162433 B.C. Ltd., operating as Crest Aerospace.

1.2 "Crest Parties" means Crest Aerospace and its directors, officers, employees, contractors and agents.

1.3 "Customer" means the person or organization purchasing or renting a Product from Crest Aerospace.

1.4 "Product" means any tool, special tool, fixture or other item manufactured or supplied by Crest Aerospace, whether sold or rented, including any custom work.

1.5 "Documentation" means the instructions, applicability information and warnings supplied by Crest Aerospace with or for a Product.

1.6 "Used Product" means a Product described as used, or that appears on reasonable inspection to be used. "Third-Party Product" means a new Product made by another manufacturer. "Free File" means a digital file supplied at no charge, and anything made from it.

2. Intended Use and Qualified Personnel

2.1 Products are intended for use only by appropriately licensed aircraft maintenance engineers, or by persons working under the supervision of an approved maintenance organization, in accordance with applicable aviation regulations.

2.2 Before each use, the Customer is solely responsible for confirming that the Product is correct and suitable for the specific aircraft type, model and maintenance task, in accordance with the applicable aircraft maintenance manual, the Documentation and applicable local regulations. This includes any determination of tooling equivalency required of the Customer under those regulations.

2.3 Part numbers, alternate part numbers, NSNs and references to other manufacturers' tools identify the application of a Product. They are not an approval by any manufacturer or regulator, and they do not replace the determination in Section 2.2.

2.4 The Customer shall give the Documentation to every person who uses a Product, shall keep it with the Product, and shall keep its contact details current with Crest Aerospace so that it can receive safety notices.

2.5 The Customer confirms that it is buying or renting each Product primarily for business or professional purposes.

2.6 Crest Aerospace accepts no liability for damage resulting from improper use of a Product, including use contrary to the Documentation, the applicable aircraft maintenance manual or applicable regulations.

3. Limited Warranty and Exclusive Remedy

3.1 Crest Aerospace warrants that each new Product of its own manufacture will be free from defects in material and workmanship for one (1) year from the date of shipment (the "Warranty Period").

3.2 If such a Product is returned to Crest Aerospace during the Warranty Period and Crest Aerospace determines that it was defective in material or workmanship, Crest Aerospace will, at its option, repair or replace the Product free of charge, or refund the purchase price if it cannot repair or replace the Product within a reasonable time. If the Product is returned within thirty (30) days after delivery, the Customer may choose a refund of the purchase price instead.

3.3 The Customer shall obtain return instructions from Crest Aerospace before returning a Product, and shall pay the cost of sending it to Crest Aerospace. Crest Aerospace will pay the cost of sending a repaired or replacement Product to the Customer.

3.4 This warranty does not cover damage or failure resulting from misuse, abuse, improper use, accident, normal wear, modification or repair not performed by Crest Aerospace, use of spare parts not supplied by Crest Aerospace, or use contrary to Section 2.

3.5 This warranty does not apply to:

(a) a Used Product, which is sold "as is" and "where is", without any warranty or condition of quality, fitness or durability;

(b) a Third-Party Product, which carries only any warranty given by its manufacturer; or

(c) a Free File, which is supplied "as is".

3.6 The remedy in Section 3.2 is the Customer's sole and exclusive remedy for any defective Product, and Crest Aerospace's entire obligation for any defect. This applies to every claim about a defect in a Product, whether under this warranty, under any statute, under any implied warranty or condition, or on any other basis.

4. Disclaimer of Other Warranties

4.1 The warranty in Section 3 is given in lieu of all other warranties and conditions, express or implied, statutory or otherwise, including any implied warranties or conditions of merchantability, merchantable quality, durability, correspondence with description, or fitness for a particular purpose, including those under the Sale of Goods Act (British Columbia) or equivalent legislation, all of which are expressly excluded to the maximum extent permitted by law.

4.2 Section 4.1 does not apply where the law does not allow those warranties or conditions to be excluded, including a retail sale or lease under section 20 of the Sale of Goods Act (British Columbia). Nothing in these terms removes rights that the law says cannot be removed.

5. Limitation of Liability

5.1 To the maximum extent permitted by law, and regardless of the form of action, whether in contract, tort (including negligence and failure to warn), strict liability, breach of statutory duty or otherwise:

(a) the Crest Parties shall not be liable for any special, indirect, incidental, consequential or punitive damages, including loss of profits, loss of revenue, loss of use, aircraft downtime, bodily injury, death, or damage to any aircraft, component or other property, arising out of or related to the purchase, rental or use of any Product, even if caused by the negligence of a Crest Party, and even if a Crest Party was advised of the possibility of such damages; and

(b) the total aggregate liability of all the Crest Parties arising out of or related to any Product shall not exceed the greater of the purchase price or rental fees paid by the Customer for that Product and CA$1,000.

5.2 Crest Aerospace accepts the benefit of Sections 2.6, 5 and 6 as agent and trustee for each Crest Party.

5.3 Nothing in these terms excludes or limits liability for fraud, dishonesty or wilful misconduct, or any other liability that cannot be excluded or limited by law.

6. Indemnity

6.1 The Customer shall defend, indemnify and hold harmless the Crest Parties from and against any and all claims, demands, losses, damages, liabilities, costs and expenses (including reasonable legal fees) brought by any third party, including aircraft owners, operators and insurers, arising out of or related to:

(a) use of a Product other than in accordance with the Documentation, the applicable aircraft maintenance manual, or applicable regulations;

(b) use of a Product on an aircraft type, model or application for which it is not specified;

(c) use of a Product by persons who are not appropriately licensed or qualified, or not working under an approved maintenance organization;

(d) any modification, repair or alteration of a Product not performed by Crest Aerospace;

(e) the Customer's failure to determine the suitability or equivalency of a Product for the maintenance task, as required of the Customer under applicable aviation regulations;

(f) the negligence or wilful misconduct of the Customer or its personnel; or

(g) the Customer's breach of Section 8,

whether or not the claim also alleges negligence by a Crest Party, except to the extent such claim is caused by a defect in material or workmanship for which Crest Aerospace is responsible under Section 3.

6.2 Crest Aerospace will give the Customer prompt notice of any claim for which it seeks indemnity and reasonable cooperation in its defence, at the Customer's expense.

7. Orders, Payment, Delivery and Returns

7.1 An order is an offer to buy. A contract forms when Crest Aerospace confirms the order. Crest Aerospace may refuse or cancel an order, with a full refund, including for a pricing or listing error.

7.2 Prices are in Canadian dollars unless stated otherwise. The Customer shall pay the taxes and shipping charges shown at checkout, and any duties, import fees and brokerage charged in the destination country.

7.3 Risk in a Product passes to the Customer when Crest Aerospace hands it to the carrier. Title passes when Crest Aerospace has received full payment.

7.4 A Product that is not defective may be returned only with the written agreement of Crest Aerospace.

8. Export and Sanctions

8.1 Products may be subject to export and sanctions laws of Canada and other countries, including the Export and Import Permits Act (Canada). Crest Aerospace may delay, refuse or cancel an order, with a full refund, if a permit or authorization is required or refused, or if it has concerns about the destination, end user or end use.

8.2 The Customer shall provide end use and end user information on request, and shall comply with all applicable import, export, re-export and sanctions laws. The Customer shall not transfer a Product to any destination, person or use prohibited by those laws.

9. Rentals

9.1 These terms apply to rentals, except Section 3. "Purchase price" means the rental fees paid. The Customer accepts these terms in writing before Crest Aerospace ships a rented Product.

9.2 Crest Aerospace will supply a rented Product in working condition. If it is not, the Customer shall tell Crest Aerospace within two (2) days after receipt and before use. Crest Aerospace will, at its option, replace the Product or refund the rental fees. That is the Customer's sole and exclusive remedy.

9.3 Rental fees run from the agreed start date to the agreed return date. If Crest Aerospace receives the Product after the agreed return date, rental fees continue at the daily rate until it is received. The Customer shall pay shipping both ways.

9.4 The Product remains the property of Crest Aerospace. The Customer shall not sublet it, modify it or remove any marking from it.

9.5 The Customer is responsible for the Product from delivery to the carrier until Crest Aerospace receives it back, and shall pay the cost of repairing or replacing it if it is lost or damaged beyond normal wear.

9.6 Before each use, the Customer shall inspect the Product and confirm that any calibration or test status required for the task is current.

10. Custom Work

10.1 This Section applies to any Product made to the Customer's design, drawing or specification, and to any prototype. The Customer accepts these terms in writing before Crest Aerospace starts the work.

10.2 The Customer is solely responsible for its design, drawings and specifications, for their suitability for the intended use, and for having the right to use them.

10.3 Section 3 applies to defects in material and workmanship only. Crest Aerospace does not warrant that a design provided by the Customer is suitable, safe or approved for any use.

10.4 Unless agreed otherwise in writing, Crest Aerospace keeps all intellectual property in designs, models, programs and fixtures that it creates. The Customer may use the Product it buys.

10.5 A custom order cannot be cancelled after work has started, unless Crest Aerospace agrees in writing.

11. General

11.1 Governing law. These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms or to any sale or rental of a Product.

11.2 Courts. The parties submit to the exclusive jurisdiction of the courts of British Columbia. This does not stop a person from using the Civil Resolution Tribunal of British Columbia for a claim within its jurisdiction, or any other forum that the law says a person cannot give up.

11.3 Entire agreement. These terms are the entire agreement about a Product, and they prevail over any other statement of terms on the website, in a quotation, on an invoice or in a Product listing, unless Crest Aerospace signs a written change.

11.4 Severability. If any provision of these terms is found invalid or unenforceable, it shall be limited to the minimum extent necessary, and the remaining provisions remain in full force.

11.5 Survival. Sections 2.6, 4, 5, 6, 8, 9.5 and 11 survive delivery of the Product and any termination of these terms.

11.6 Contact. 1162433 B.C. Ltd., operating as Crest Aerospace. Email: mtroyer@crestaerospace.ca. Telephone: +1-236-475-1431.